Privacy Policy
Effective Date: January 2024
We are here
Mr Combi® Sales Ltd, including its affiliates (“Mr Combi®”), acts as a data controller in collecting, storing, and using your personal information in connection with the products, mobile applications, services, and websites (collectively “Services”) we provide. This Privacy Policy explains how your personal data is processed when you access or use our Services.
Data Controller and Contact Information
Mr Combi BEDFORD
MK41 8EQ 45
Consent to the Privacy Policy
By accessing or using Mr Combi Services, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not install, access, or use the Services.
We reserve the right to modify this Privacy Policy, and your continued use of the Services will signify your acceptance of those changes.
Data Collection
We collect personal data under various circumstances, including but not limited to:
- When you use Mr Combi mobile apps or visit our websites.
- When you register for Services.
- When you make purchases via our online stores or within apps.
- When you use features such as “tell a friend” or “email this page.”
- When you request technical support.
- In connection with other uses of our Services that require personal data.
The data we collect may include:
- Name
- Address
- Email address
- Payment information
Ad Serving Technology
We may use third-party ad-serving technologies that collect information to ensure relevant advertising is presented to you within our Services. These technologies may gather data such as:
- IP address
- Device ID
- MAC address
- Installed software
- Browser information
- Online activity
This information is used to display targeted advertising. To opt out of behaviourally targeted ads, you may visit youradchoices.com or networkadvertising.org. Note that opting out does not remove all ads, only targeted ones.
Location Data
If location-enabled Services are available and you use them, we may collect and process your location data to provide related services and advertisements. This data is stored only for as long as required to provide the location-based services. We use this data for business analysis, improving products and services, personalizing content, and displaying advertisements.
Data Disclosure and Transfer
We do not disclose personal data to third parties unless:
- Required by law.
- It is necessary to protect the rights or safety of Mr Combi.
Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Upon the expiration of this retention period, the data is deleted. However, some data may be retained for legal or technical reasons.
Cookies
We use cookies to facilitate purchases in our online store. No personal data is collected via cookies, and they are not used to track users or serve targeted ads. You may disable cookies in your browser, but doing so may affect your ability to make purchases via our Services.
Data Security
We follow generally accepted industry standards and maintain appropriate safeguards to protect the security and integrity of your personal data.
Mobile Device Camera Usage
Some Mr Combi applications may request access to your mobile device’s camera to enable the flash as a torch. No photos or videos are captured or stored by our apps.
Governing Law
This Privacy Policy is governed by the laws of the United Kingdom.
Data Access and Correction
We make good faith efforts to allow you to review, update, or correct your personal data. To do so, we may require sufficient information to verify your identity.
COPYRIGHT © 2012-2024 MR COMBI
MR COMBI IS A REGISTERED TRADE MARK OF MR COMBI LTD.
Mr Combi Apps — Privacy Policy
Last updated: 20 October 2026
1. Who we are
This Privacy Policy applies to the Mr Combi Android applications published by Mr Combi Sales Ltd, including our boiler fault-code, heating calculator, electrical testing, wiring and controls applications.
If you have questions about this Privacy Policy, please contact us:
Email: info@mrcombi.com
Website: https://mrcombi.com
2. Information we collect
Our apps are designed to provide technical information, reference material, calculators and training guidance for heating engineers, installers and other users.
We do not ask users to create an account or provide their name or email address to use the apps.
We do not intentionally collect or store personal information through the normal operation of our apps.
3. Advertising and sharing
Our apps do not display advertisements.
We do not sell users’ personal information. We do not intentionally share personal information collected through our apps with third parties.
4. Data storage and security
The Mr Combi apps provide technical reference information, diagrams and calculator functions. Users are not required to create an account or enter personal details to use the apps.
Mr Combi does not intentionally collect personal information directly through the normal use of these apps. Any technical data that may be processed by the app platform or third-party software must be described accurately in accordance with the relevant data practices.
5. Data retention and deletion
Mr Combi does not maintain a personal user database for information intentionally submitted through the apps. If any information is collected or stored by third-party services used by an app, the applicable retention and deletion practices will be explained in this policy.
6. Children’s privacy
Our apps are technical reference and training tools and are not specifically designed to collect personal information from children.
7. Changes to this policy
We may update this Privacy Policy when our apps or their data practices change. The latest version will be published on our website.
8. Contact us
For questions about this Privacy Policy or the privacy practices of our apps, please contact:
Mr Combi Sales Ltd
Email: info@mrcombi.com
Website: https://mrcombi.com